How to Empty Completed Jobs from the Print Spooler PAD / Clear Print Queue

Updated

As part of the printer troubleshooting process, at times "Emptying Completed Jobs" may provide some relief when experiencing certain delays.

 

1. Locate the Spooler (SPLR) PAD.

  • The PAD name is displayed at the bottom of the screen after logging in.
  • The spooler PAD will be labeled "Sitename.SPLR" or "PrintSpooler."

step_1.png

 

2. Tap Printing on the top right.

step_2.png

 

3. Locate the printer by selecting either Bill Printers or Kitchen Ticket Printers.
step_3.png

 

4. Find the printer that is not printing, swipe from RIGHT to LEFT and then select the Empty completed jobs option.

step_4.png

 

5.  Repeat the steps above for each printer as needed.

 

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