Follow these steps to search for an Order in Tabit Office.
1. In Office, go to Back Office > Orders Search
2. Search for the Order, which can be done from any of the following dropdown boxes at the top of the screen:
- Orders: Allows searching between Closed and Open Orders
- Date Range: Allows for a range of dates to be selected
- From/To Time: Allows a time range to be selected
- Search By: A list of filters that can be applied to help narrow down the search of an Order:
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- Server Name: Filter by the owner of the Order
- Order ID: Long-form ID that is commonly used by Tabit Support personnel
- Order Number: Unique number attached to each Order
- Table Number: Table number that the Order is associated with
- Order Amount: Total amount of the Order (Orders with split payments can only be found by the total amount of the Order)
- Customer Name: If a Customer Name is associated with an Order this can be used
- Customer Phone: If a Customer Phone is associated with an Order this can be used
- Last 4 CC Digits: Orders can be searched by the last 4 CC digits of the card used for payment (this is a good way to search for Orders with split payments)
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3. Select Apply to apply the chosen filters
4. After locating the Order, select it
5. Once selected, a pop-up will appear showing the Bill for the Order. From here a copy of the Bill can be sent to the Guest by selecting the Copy button at the bottom of the pop-up
6. Selecting Details opens additional Order details as shown below