Updating TD Order Status

Follow the steps below to update a TD Order's status

1. Log in on the PAD under the TD Profile

2. On the TD main screen tap the Order to update the status 

Update_TD_status_1.png

3. There are two ways to update the Order status:

  • To update one or multiple Order statuses, tap TD Actions:
    • Mark Prepared
    • Mark Taken
    • Assign Courier
    • Mark Delivered
    • Close Orders
    • Send SMS
Update_TD_status_2.png
  • To update an individual Order's status, swipe from Left to Right on the Order and then tap:
    • Taken: Order has already been picked up
    • Prepared: Order is ready for pickup
    • Change Owner: Transfer the Order to another employee
Update_TD_status_3.png

 

Video of Updating TD Order Status

 

 

 

Customer View of Status Updates

Once the Order has been placed, the customer will be notified of the status of their Order