Ordering from Customer History

Follow the steps below to place a TD Order from a customer's order history

View as a video

1. Log into the PAD under the TD Profile

2. Tap New TA Order

ordering_from_CH_1.png

3. Enter the customer's phone number, and then tap OK. The customer's information will auto-populate. If the information does not auto-populate, check that the phone number was entered correctly

ordering_from_CH_2.png

4. The Customer History page will appear. From here, any Items the customer does not wish to reorder can be deselected if needed. Then tap the Copy Order button at the bottom of the Order the customer wishes to reorder

ordering_from_CH_3.png

5. Verify with the customer the order is correct. Items can be added or removed as needed

ordering_from_CH_4.png

6. Follow the payment flow to complete the Order

  • If the customer will be paying in when they pick up their Order, mark the Pay Later checkbox on the Payment Screen and then tap Execute Order

 

Ordering from Customer History