Items can be fired from multiple places on the PAD:
On the map, tables with a 🔥 sign indicate that an item is on hold and waiting to be fired
Follow the steps below to fire items:
Fire from the order screen
This method is the basic primary firing option. When an order is taken, all relevant items are immediately fired to the kitchen (or not, depending on the selection made), while any items marked as on hold remain until a server manually fires them
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Add items to the order and tap the green fire icon on the bottom right of the screen
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Select the relevant option:
- Select items to fire - fire only selected items (and continue ordering)
- Red fire - fire without printing
- Green fire - fire and print
- Swipe to complete the action
Fire from the table screen
This firing method is a quick solution for firing on-hold items
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From the main screen, select the Tables tab at the top
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Swipe right the order you want to fire, and select Fire
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If the order has multiple on-hold items, you'll be taken directly to the course screen in which you can select specific courses to fire. If not, the items will automatically print to the kitchen
Fire from the course screen
Firing an item from this screen allows you to change items from Hold to Fire and vice versa
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Add items to the order and go to the course screen
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Select Send at the top left of the screen or double-tap with two fingers at the top
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Select the relevant option:
Select items to fire - fire only selected items (and continue ordering)
Red fire - fire without printing
Green fire - fire and print
- Swipe to complete the action
Fire from the map screen
This firing method is another quick solution for firing on hold items
Long-press the relevant table, and select fire. Now the items will be printed in the kitchen.
Visit our Table statuses article for more helpful information for firing from the map