Setting up Offline Payments

Updated

Follow these steps to set up Offline Payments from the PAD.

 

📢 If the Ingenico Gateway is experiencing a service interruption, there will be a warning when an attempt is made to launch the credit payment method.   

The first warning will be in Orange

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The second warning will be in Red 

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A Manager should decide whether to enable Offline Mode or enable Manual Entry which will utilize an alternate payment method.  

 

1. Log into the PAD under a Manager Job Function. Select Operation > Offline > Offline Payments

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2. In the Offline Payments pop-up, select by toggling one or both of the following options/solutions:

  • Enable Manual Credit Entry: Allows live approvals and declines via a secondary credit account
  • Enable Offline Payments: This does not allow live approvals and declines. Orders will be suspended until payments are back online
  • Enable Both Methods: Allows the Server the option of either method for each transaction
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3. Tap Apply

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