Tabit Loyalty
Design SMS and email campaigns to keep your customers coming back
Reach your loyalty members through SMS and email campaigns, choosing the channel that works best for each message. Whether you're promoting limited-time offers, announcing special events, or encouraging return visits, you can personalize messages with customer data like names or points balances, select specific segments to receive your campaign, and attach rewards to drive action.
Learn more about creating SMS campaigns here
Both SMS and email campaigns support flexible scheduling. Send immediately, at a specific time and date, or on recurring days and dates (coming soon). Preview your messages before sending, test them to ensure they land perfectly, and customize every detail from subject lines to images, colors, and text to match your brand voice.
Learn more about building email campaigns here
Set automated campaigns and encourage engagement
Automation campaigns are now available in Tabit Office, letting you create triggered campaigns that nurture loyalty at every customer milestone. You can set up Welcome campaigns that engage customers right after they join your program, Order Completion automations that reward customers after their first purchase, and Reward Redemption campaigns that activate when customers redeem a specific reward.
Each automation type uses the same intuitive guided setup flow, giving you flexibility in channel selection (SMS and Email), audience targeting, and campaign settings. All automations include dedicated reporting so you can track performance and optimize engagement.
Learn more about automated campaigns here
Easy Loyalty login at any touchpoint
Loyalty members can access their account to view their Rewards, Points, and more from multiple locations, making it easy to stay engaged wherever they interact with your restaurant.
Tabit Guest
When creating a reservation, customers with Loyalty memberships are automatically identified by their phone number. This seamless identification appears both in Tabit Guest and on the PAD, so your team can surface loyalty benefits right when they matter most.
Learn more about identifying Loyalty members in Tabit Guest here
Guest Display
When customers enter their phone number at checkout, they'll see a prompt displaying any active Rewards or Points they've earned, keeping their loyalty benefits top-of-mind at the moment of decision.
Learn more about logging into Loyalty from Guest Display here
Digital wallet integration for seamless redemptions
Loyalty cards just got frictionless. Your customers can now download digital Loyalty cards directly into their digital wallet instead of hunting through emails or texts for their card details. One tap, instant access, ready to pay. It's the convenience they expect.
Ready to enable Digital Wallet for your program? Contact your Tabit representative to activate this feature
Loyalty BI: Deep visibility into program performance
Stop guessing how healthy your loyalty program really is. With Loyalty BI dashboards, you get a clear, color-coded view of your program's vital signs: member count, engagement levels, visit frequency, revenue contribution, and more. Track key metrics like active members and reward redemption rates, filter by date range or series to focus on specific campaigns, and drill down into the data that matters most to your business.
The real power: the Lift metric shows you exactly how much your loyalty program is driving incremental revenue and visits compared to non-members, proof of your program's ROI.
Learn more about Loyalty BI and how it works