🔑 Creating smart upsells for Tabit Kiosk

Updated
Smart upsells automatically recommend the best-matching items based on what a customer orders, helping increase average order value without interrupting the ordering flow. In this article, you’ll learn how to create and configure smart upsells in Tabit Kiosk, including setting display timing and conditions so the upsell appears only when it’s most relevant to the customer.

  1. In Tabit Office, go to Kiosk > Kiosk View

  2. Select Upsells to add an upsell

  3. Select Add upsell and give the upsell a name. This is the internal name. A different name can be added for the customer to see if desired

  4. Set the upsell location to Before checkout. This allows you to add display conditions

  5. Now the option to add display conditions will appear. Select it

  6. Set the display conditions. We'll add the condition that a customer must add at least two items from the mains group to view this upsell

  7. Finally, add the items that should appear in the upsell group and then select Save

  8. Select Save & Publish to make the upsell active and visible on the kiosk.

    On the kiosk 

Now, if a customer meets the display conditions of adding at least 2 main items and then goes to check out the upsell will appear, as seen below:

 

However, when they don't meet the conditions, in this case only adding one main item, when they go to checkout the upsell will not appear, as seen below:

 

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