Adding a loyalty member or customer with a gift card to an order ensures they can earn rewards, redeem benefits, or use their stored balance during checkout. Follow the steps below to manually link a customer’s loyalty account or gift card to an active order in Tabit.
-
Inside the order, under the shared seat, tap the card icon
-
Tap Add loyalty member
-
Select the relevant club. Your site may only have one option
-
Enter the customer's phone number to identify them. This can also be done by scanning a physical gift card or entering the card number manually. Then tap OK
-
If the customer has an account under their phone number, you will be prompted to continue to the next step
-
Now the customer's loyalty account has been added to the order and they can access their benefits, use their gift cards, or accumulate points
-
You can confirm that the account has been added through the green checkmark on the card and by viewing the customer's details