Canceling exception request

 

If an exception request needs to be canceled, you can quickly remove it.

  Exceptions include voids & returns, discounts & comps (OTH), promotions, item transfers, open items, alcohol governance, and return transactions.

Follow the steps below to cancel an exception request: 

  1. From the check screen, Swipe right the item with the exception request 
  2. Select Undo to cancel the request

     

    Learn about the exceptions report here