If you are unable to open the KDS app on a Windows based machine, follow the steps below to troubleshoot and identify what may be causing this behavior
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On the KDS device, open the notification center and confirm Tablet mode is NOT enabled
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To ensure that you don't lose any on-screen keyboard functionality, search for Touch Keyboard Settings and open it from the search
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Set Show the touch keyboard when not in table mode and there's no keyboard attached to ON
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Now the KDS app should be opening to the foreground automatically. If the issue persists, please contact Tabit Support