Where can I find the Order timeline?

The Order Timeline is the lifecycle of an Order from open to close.

It shows:

  • The action that was performed (Check opened, Items fired, bill printed, payment, etc.)

  • Day/Time

  • Data: Item specifics (Item ordered, method of payment, etc.)

  • Who performed the above actions

Follow the steps below to find an Order's timeline:

  1. In Tabit Office, go to Back Office > Order Search

  2. Use the filters to locate the relevant Order and select it

  3. Select Details

  4. Select Timeline

  5. Now you can view the full Order timeline

The Order timeline is also accessible through the Exceptions Report