How to manually open a cash drawer

Managers need to be able to open cash drawers without having an active cash payment to prompt it.

Follow the steps below to learn how to open a cash drawer manually:

How to manually open a cash drawer

  1. From a manager profile, tap on the three dots at the top left of the screen

  2. Tap Drawers

  3. Find the relevant cash drawer and swipe left/tap on the three dots next to it

  4. Tap Open

  5. Now the cash drawer will open

Quick access

  Virtual cash drawers will not appear as an option here

  1. From a manager profile, tap on the Cash Drawer icon in the top right of the screen

  2. Tap and hold the relevant cash drawer until it opens

  3. Now the cash drawer will open